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GameAmp: I have a problem...

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Forum >> Main >> General Discussion >> I have a problem...

 
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Midnight-Ice Profile
Midnight-Ice
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I have a problem... 

Ok, everytime i try to click on the server "triumph" i somehow crash out of no where! This is my 3rd try, my first 2 was when i had an alt on the first list, and my main on the second. And Every time i want to get on my main, it freezes then crashes, now, that i deleted the first alt, i had my main on the first list, now its crashing every time i click triumph.

Omg i need help! And it was suppose to be my 1 weekend of from school!!
02/16/08 12:47 Login to rate this user's post!
Str0ker Profile
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RE: I have a problem... 

I don't get it. First list second list? Is it crashing when you click on triumpg or when you load your guy?



http://www.secretworldchronicle.com/bookone.php


02/16/08 13:03 Login to rate this user's post!
Midnight-Ice Profile
Midnight-Ice
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RE: I have a problem... 

QUOTE
I don't get it. First list second list? Is it crashing when you click on triumpg or when you load your guy?


You know when you click on your character? ur first one showing up?



Triumph: Where your suppose to be!


Extreme Pyro lvl 50 controller Fire Control / Kinetics
Extreme Kaiser lvl 18 stalker Energy melee / Ninjitsu
Maxx Vicious lvl 46 tanker Superstrength / Willpower
Kritical hero lvl 33 Scrapper Spines / regeneration
Midnight Ice lvl 18 Blaster Ice Blast / Energy melee

Purple Drop: 9
In counting
02/16/08 13:15 Login to rate this user's post!
lani Profile
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RE: I have a problem... 

So it's after Server selection, but before entering the game for real. As I understand it, your game crashes when you try to select one of your toons.

Some questions:
- Is this limited to Triumph or happens everywhere?
- Are your Toons showing up as animated avatar, black shadow or not at all?
- Are your Toons listed at all?
- Can you create a new Toon or does the game crash then as well.

Depending on the answers the issue may be:
- Fubarred Toon List on your PC. Dumping it and getting it refreshed from the server ought to help. Pretty sure there's a PLAYNC support item on that. Dunno which files at this time, they do though.
- Fubarred shading / vertex settings on your PC. Harder to troubleshoot as CoX only allows you to reset that in-game and i dunno where the file is located. Removing it should revert to defaults though. Again, PLAYNC support has a support item on this.
- Fubarred graphics driver. You might do a check-up on how up to date it really is and force an update to newest non-beta version anyway.

For kicks, also run a hard disk scan for corrupted data e.t.c. It'd be just "great" to have a corrupted cylinder right there where CoX keeps trying to write and read your Toon's data and not knowing this due to lack of PC maintenance.

Hope this helps.



MMORPG (Roleplaying): Mostly Men Online Role-Playing Girls
MMORPG (Acheivement): Miserable Malcontents Online Rehashing Past Glories
MMORPG (PvP): Macho Men Obviously Really Prefer Griefing
MMORPG (itemization): Misers May Obfuscate Recently Purchased Gold
MMORPG (Social): Virtual Worlds with Virtual Wealth and achievements, but with Real People with Real Feelings.
02/16/08 13:31 Login to rate this user's post!
RonJ73 Profile
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RE: I have a problem... 

Try Safe Mode. On the "Updater" screen, check the Safe Mode box and launch.

If that WORKS, update your video drivers.

If it's still crapping out after that, lower settings ingame. Maybe switch to Windowed Mode if you're not there already.



City of Heroes/Villains
Onion - L50 - Katana/Super Reflexes/Body Mastery Scrapper
Scotch Bonnet Girl - L50 - Fire Aura/Fire Melee/Pyre Mastery Tanker
RonJ73 - L50 - Stone/Energy Aura Brute
Aurora Australis - L50 - Willpower/Energy Melee Tanker
02/16/08 13:37 Login to rate this user's post!
Midnight-Ice Profile
Midnight-Ice
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RE: I have a problem... 

Well it only happens on triumph.
and when i try to click to make a new toon it doesnt crash till the costume part...




Triumph: Where your suppose to be!


Extreme Pyro lvl 50 controller Fire Control / Kinetics
Extreme Kaiser lvl 18 stalker Energy melee / Ninjitsu
Maxx Vicious lvl 46 tanker Superstrength / Willpower
Kritical hero lvl 33 Scrapper Spines / regeneration
Midnight Ice lvl 18 Blaster Ice Blast / Energy melee

Purple Drop: 9
In counting
02/16/08 13:39 Login to rate this user's post!
lani Profile
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RE: I have a problem... 

QUOTE
Well it only happens on triumph.
and when i try to click to make a new toon it doesnt crash till the costume part...


Ok, definitely Video-card issue then.
Unless you can actually play normally on say a Pinnacle Toon, or a Freedom one?

Ron made a brilliant suggestion with the Safe Mode btw.



MMORPG (Roleplaying): Mostly Men Online Role-Playing Girls
MMORPG (Acheivement): Miserable Malcontents Online Rehashing Past Glories
MMORPG (PvP): Macho Men Obviously Really Prefer Griefing
MMORPG (itemization): Misers May Obfuscate Recently Purchased Gold
MMORPG (Social): Virtual Worlds with Virtual Wealth and achievements, but with Real People with Real Feelings.
02/16/08 13:47 Login to rate this user's post!
Str0ker Profile
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RE: I have a problem... 

You sound like tech support Iani, all good advice and very confusing words.

I'm going with RonJ73's all purpose solution, update drivers. For hoe simple it is, it does fix the problem most of the time.




http://www.secretworldchronicle.com/bookone.php


02/16/08 13:49 Login to rate this user's post!
Midnight-Ice Profile
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RE: I have a problem... 

Ok i tried it! and i saw my list of toons, but then...it crashed...lol?
Now what?!



Triumph: Where your suppose to be!


Extreme Pyro lvl 50 controller Fire Control / Kinetics
Extreme Kaiser lvl 18 stalker Energy melee / Ninjitsu
Maxx Vicious lvl 46 tanker Superstrength / Willpower
Kritical hero lvl 33 Scrapper Spines / regeneration
Midnight Ice lvl 18 Blaster Ice Blast / Energy melee

Purple Drop: 9
In counting
02/16/08 14:09 Login to rate this user's post!
lani Profile
lani
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RE: I have a problem... 

QUOTE
You sound like tech support Iani, all good advice and very confusing words.

Occupational hazard I guess.
What words were confusing though?
I don't think I used any one doesn't learn about in first grade computer shop, in the Netherlands at least :-)

And while updating drivers does work often, it's like the saying about having a big bad hammer and all problems becoming nail-shaped as a result. Besides, CoX has on several occasions run better with outdated drivers rather than the latest.
02/16/08 14:15 Login to rate this user's post!
RonJ73 Profile
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RE: I have a problem... 

90% of the time (or thereabouts) when there's a problem with the game hanging or crashing, it's video drivers. It's either outdated or something became corrupted. Believe me or don't, it doesn't matter much to me either way.

His problem is happening when the machine tries to draw the first toon on the list. If it WORKS in safe mode, odds are nearly 100% that it's a graphics issue. Either the drivers are old or his settings are too high, likely the "Character Detail" setting, specifically.



City of Heroes/Villains
Onion - L50 - Katana/Super Reflexes/Body Mastery Scrapper
Scotch Bonnet Girl - L50 - Fire Aura/Fire Melee/Pyre Mastery Tanker
RonJ73 - L50 - Stone/Energy Aura Brute
Aurora Australis - L50 - Willpower/Energy Melee Tanker
02/16/08 15:11 Login to rate this user's post!
Midnight-Ice Profile
Midnight-Ice
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RE: I have a problem... 

So what are the steps dat i have to do to fix my problem!?



***THIS POST HAS BEEN EDITED***



Triumph: Where your suppose to be!


Extreme Pyro lvl 50 controller Fire Control / Kinetics
Extreme Kaiser lvl 18 stalker Energy melee / Ninjitsu
Maxx Vicious lvl 46 tanker Superstrength / Willpower
Kritical hero lvl 33 Scrapper Spines / regeneration
Midnight Ice lvl 18 Blaster Ice Blast / Energy melee

Purple Drop: 9
In counting
02/16/08 21:58 Login to rate this user's post!
RonJ73 Profile
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RE: I have a problem... 

Launch Updater (as you normally would)

In the bottom corner of th updater, check the box that says "Safe Mode".

The graphics will look crappy, but it will give you an idea. Load your Toon.

If it works, your next step is to update your video driver from the manufacturer's website. More than likely this will be the problem.

Relaunch CoH after updating the driver and see if it works. If it's still having a problem, launch CoH and lower the Character Detail settings.

If it doesn't work, you might be looking at a larger problem. Try the above first.

There COULD be an actual problem with the Toon itself. If updating the video driver doesn't work, you will want to open up a ticket with PlayNC support at the following website:

http://www.plaync.com/us/support/doc_214.html?prod=9



City of Heroes/Villains
Onion - L50 - Katana/Super Reflexes/Body Mastery Scrapper
Scotch Bonnet Girl - L50 - Fire Aura/Fire Melee/Pyre Mastery Tanker
RonJ73 - L50 - Stone/Energy Aura Brute
Aurora Australis - L50 - Willpower/Energy Melee Tanker
02/17/08 08:31 Login to rate this user's post!
Midnight-Ice Profile
Midnight-Ice
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RE: I have a problem... 

This is what i followed, since no body replied till now...
Since i only crashed when i click the triumph server, i go to another server that i have an alt in. once im loaded, i turn down the graphics down and it allowed me to not crash when i click triumph! so im back in!!
and btw ron, it still crashed



Triumph: Where your suppose to be!


Extreme Pyro lvl 50 controller Fire Control / Kinetics
Extreme Kaiser lvl 18 stalker Energy melee / Ninjitsu
Maxx Vicious lvl 46 tanker Superstrength / Willpower
Kritical hero lvl 33 Scrapper Spines / regeneration
Midnight Ice lvl 18 Blaster Ice Blast / Energy melee

Purple Drop: 9
In counting
02/17/08 17:15 Login to rate this user's post!
Darkdragon405 Profile
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RE: I have a problem... 

How much memory does your system have?



You'll see me on the Gameamp global channel as "Shadow Blaze 405"

Triumph:
Duos lvl 15 DM/Regen Scrapper
Light Fang lvl 32 NRG^2 Blaster
Duos Blades lvl 10 DB/Regen Scrapper

I'll add more once I get off my PSP ^_^
02/17/08 22:20 Login to rate this user's post!
Midnight-Ice Profile
Midnight-Ice
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RE: I have a problem... 

right now, it has 254k



Triumph: Where your suppose to be!


Extreme Pyro lvl 50 controller Fire Control / Kinetics
Extreme Kaiser lvl 18 stalker Energy melee / Ninjitsu
Maxx Vicious lvl 46 tanker Superstrength / Willpower
Kritical hero lvl 33 Scrapper Spines / regeneration
Midnight Ice lvl 18 Blaster Ice Blast / Energy melee

Purple Drop: 9
In counting
02/17/08 22:48 Login to rate this user's post!
LordStarwolf Profile
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RE: I have a problem... 

I assume you mean 256MB? How on earth is it even running? I can't play COH on anything less than 512MB. You really need to upgrade the RAM.



Guardian
Avant Guard = Emp/Rad/Psychic Defender Lvl 50 (Dedicated Healer)
Astral Plane = Peacebringer Lvl 50
Spica = Fire/Em/Energy Tank Lvl 50 (Scranker)
Avant Spines = Spines/Regen Scrapper Lvl 50 (AOE King)
Beliskner = Eng/Eng Blaster Lvl 41 (Blapper)
Avant Kin = Ill/Kin Controller Lvl 36
BMG = AR/Dev Blaster Lvl 27
Avant Psy = Psychic Blast/Empathy Defender Lvl 20 (Offender)
Avant Def = Kinetics/Energy Blast Defender Lvl 16
Avant Stone = Stone/Storm Controller lvl 15 (Super Controller)
Umbral Plane = Warshade Lvl 14
Triumph
Lord Yu = MA/Regen Scrapper Lvl 24
Protector
T-99 = Ice/Ice Tanker Lvl 20
Electrostun = Electric/EM Blaster Lvl 21 (Sapper)
Starwolf = Katana/Inv Scrapper Lvl 18 (my very first toon, 3 years ago)
Pinnacle
Avant Claws = Claws/Regen Scrapper Lvl 18 (Non-power pool toon)
Champion
Avant Dragon = Fire/Fire Blaster Lvl 20
Freedom
Avant Arch = Archery/NRG Blaster Lvl 27

And many, many, many more....
02/17/08 23:23 Login to rate this user's post!
Midnight-Ice Profile
Midnight-Ice
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RE: I have a problem... 

Well that causes my lag problem, i should clear some stuff up, but it doesnt fix my crashing problem, right now, i just reinstalled CoH and i wonder if that fixes it, and if it doesnt i dunt know anymore.



Triumph: Where your suppose to be!


Extreme Pyro lvl 50 controller Fire Control / Kinetics
Extreme Kaiser lvl 18 stalker Energy melee / Ninjitsu
Maxx Vicious lvl 46 tanker Superstrength / Willpower
Kritical hero lvl 33 Scrapper Spines / regeneration
Midnight Ice lvl 18 Blaster Ice Blast / Energy melee

Purple Drop: 9
In counting
02/18/08 00:26 Login to rate this user's post!
robot mind Profile
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RE: I have a problem... 

wierd ok well good luck this time!



I'm not a altoholic...no really i only have 1000+ toons...thats not..really...never mind.

Ninja Strike!!!
02/18/08 08:18 Login to rate this user's post!
Perceptor II Profile
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RE: I have a problem... 

I had the same problem when I just bought the game. My system had 512 MB of RAM, but onboard video which meant I really only had 386 MB. I could create characters and even play the tutorial, but the game crashed whenever I tried to advance farther than the tutorial. Tech support told me flat out that I wouldn't be able to play the game without at least 512 MB.

The good news is that the upgrade worked. I actually found a good deal and bought 2 GB worth. After installing it I had no trouble at all playing the game. Actually my whole computing experience has dramatically improved, as regular application windows open up almost instantaneously.



I'm an incurable altoholic, but most recently I've played as these characters:

Abana (hero, Champion), lvl 44 mag tanker, stone/stone/fit
Etain Echraide (hero, Virtue), lvl 21 mag controller, plant/therm
One Man Vs. The Mob (hero, Virtue), lvl 11 sci blaster, nrg/nrg/fly/stealth
Ballplayer Reverend (hero, Champion), lvl 19 nat tanker, will/mace/speed
02/18/08 10:53 Login to rate this user's post!
Cr3ss3nt Profile
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RE: I have a problem... 

QUOTE
I had the same problem when I just bought the game.  My system had 512 MB of RAM, but onboard video which meant I really only had 386 MB.  I could create characters and even play the tutorial, but the game crashed whenever I tried to advance farther than the tutorial.  Tech support told me flat out that I wouldn't be able to play the game without at least 512 MB. 

The good news is that the upgrade worked.  I actually found a good deal and bought 2 GB worth.  After installing it I had no trouble at all playing the game.  Actually my whole computing experience has dramatically improved, as regular application windows open up almost instantaneously.


Yup getting new ram is awesome. Like having a buisy freeway with 2 lanes and then instantly opening up 8 more lanes. Weeeeee!!!

Cr3



Super Smash Bros. Brawl Code: 4468-0698-2171
Guitar Hero Code: 524106631288
Brawl: Snake / Guitar Hero III: Johnny Napalm + Jimi Hendrix Flying V

Damn, no box.
CoX Global: @Cr3ss3nt1
WoW Server: Burning Legion(Horde) Zul'Jin(Alliance)
***THIS POST HAS BEEN CR3SSIFIED***
02/18/08 11:47 Login to rate this user's post!
Darkdragon405 Profile
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RE: I have a problem... 

QUOTE
I assume you mean 256MB? How on earth is it even running? I can't play COH on anything less than 512MB. You really need to upgrade the RAM.


Heck, even when i had 512 MB i could only play through the tutorial, it crashed everywhere else, which is one of the reasons i missed i11's launch on live(the horror)



You'll see me on the Gameamp global channel as "Shadow Blaze 405"

Triumph:
Duos lvl 15 DM/Regen Scrapper
Light Fang lvl 32 NRG^2 Blaster
Duos Blades lvl 10 DB/Regen Scrapper

I'll add more once I get off my PSP ^_^
02/18/08 12:00 Login to rate this user's post!
Midnight-Ice Profile
Midnight-Ice
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RE: I have a problem... 

Ok so i cleared up some stuff and got a lot more space than now, my problem was that and that i run on Quality. so i just have to play with low graphics :(



Triumph: Where your suppose to be!


Extreme Pyro lvl 50 controller Fire Control / Kinetics
Extreme Kaiser lvl 18 stalker Energy melee / Ninjitsu
Maxx Vicious lvl 46 tanker Superstrength / Willpower
Kritical hero lvl 33 Scrapper Spines / regeneration
Midnight Ice lvl 18 Blaster Ice Blast / Energy melee

Purple Drop: 9
In counting
02/19/08 13:12 Login to rate this user's post!

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