Elder ex
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This is on the official wiki
| QUOTE | 31 March 2008
The Times, They Are a’Changin’
I’ve been with ArenaNet for more than 7 years now. I first met the co-founders in their splendid offices in November of 2000. (Ok, “splendid offices” = Mike O’Brien’s apartment.) We first met to discuss the possibly of my working on a contract writing/editing job for the company. They asked me to sign an NDA. I glanced at it for about 2 seconds, pointed out a couple of typos, and got myself the contract. It’s been fun and games *nudge* ever since.
I added ArenaNet Community Relations Manager to my job deion less than a year later. Since then, I’ve served in a lot of roles, many of them concurrent, ranging from alpha test manager, support liaison, web producer, party and event planner, writer/editor, and E3 producer to team shirt organizer, fansite program manager, PR and Marketing assister, holiday candy supplier, post-festival treat baker, keeper of 11 email accounts, proprietor of 9 Guild Wars accounts, wrangler of 30+ miniatures, and a few other things I’ve forgotten about in the haze of time.
I can’t seem to do anything by halves, and to be honest, after several years, 70-hour weeks catch up with anyone, no matter how much she loves her job. I’m really excited about Guild Wars 2, and I know it’ll be great. But this is a good time—for me and for ArenaNet—for me to move to a different role.
I talked to Jeff Strain about other opportunities within the company, because as you can imagine, I definitely want to stay connected to the community and the dev team. It turns out that there is a way for me to remain involved with ArenaNet—and to keep working with and on behalf of the folks I care about so much—while meeting my objective of scaling back just a tad.
So starting April 7, I’m going to be moving to the position of ArenaNet Support Liaison. This newly-created role will allow me to fulfill my passion for helping players and most importantly, since this will be my focus, I hope to be able to offer a significant contribution towards making our player support system even better in the future.
I will probably take a look at redesigning my wiki section to emphasize the way that you can relay your support issues and concerns. I’ll use the wiki, email, or fan forum PMs to follow up on support matters when necessary. And you know me—I’m always up for a little chit-chat, too—so do stop on by and say “howdy” from time to time. :) For while I won’t be the person to give you the latest hint on GW2, or to answer the eternal question about hairdressers, I might be the person who can solve the riddle of an account ban, or get the word to the devs when there’s a newly-discovered exploit.
Now, I need to say straight out that I’m not going to be the first level of appeal for support actions. Please continue to use the Support System for questions about blocks and bans and other support issues. They will kick over the issues they want me to help resolve and I’ll keep my eye open for emerging concerns, too. (In other words, there shall be none of that, “If I can’t weasel out of the block through Support, I’ll hit up that soft touch, Gaile.” ;) )
Anyway, that’s the skinny, and I thought I’d share the news. I’ll catch you here, and I’m sure I’ll see you in the game, too, where I’ll be quietly tending my miniature collection and farming those wonderful Chocolate Bunnies and other holiday treats and party goods!
-- Gaile 18:01, 31 March 2008 (UTC) |
http://wiki.guildwars.com/wiki/User:Gaile_Gray
There's gonna be a party this weekend for her. Check the official website for more information.
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| 03/31/08 13:52 |
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The Warrior Of Timi
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STFu Pee Mee, take it to PM's.
Ontopic: Gaile will be missed, however guys on wiki are speculating an april firsrt joke
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| 03/31/08 14:12 |
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Blazings
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Heh, the longer they wait the more posts they have to delete =]
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| 03/31/08 14:13 |
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Wyat_hawke
GameAmp Staff
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| QUOTE | | Heh, the longer they wait the more posts they have to delete =] |
What an incredibly busy day this have been for me... I hate staffing alone.
On-topic though, I have to admit I am not that sad to see Gaile go. I'd much more like to see Andrew Patrick in her place, at least he doesn't give me that sense of "Yes hello, we have received your complaint, and while we file it up for a half year only to put it in the dustbin, you can listen to this nice elevator music. Did anyone mention Conga?"
But she's been contributing to this game nevertheless, so a proper good bye is in place, in my opinion. I'll try to be at that party if it's ingame ^_^
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| 03/31/08 14:19 |
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Zephyr_Storm
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Gaile will be missed (if she really is leaving her position for another...April Fools is awfully close :P).
***THIS POST HAS BEEN EDITED***
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| 03/31/08 14:24 |
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Calypso_FtW
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woot gaile leaving AND a party AWEZOME!
too good to be true, probably an aprils joke
No ur not, ur a ranger.
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| 03/31/08 14:35 |
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