Paintball kid
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Joined: 02/29/2008
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| Can't log onto my account!?!??! |
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ok this problem started happening yesterday
When ever i try to log onto my guidwars account it won't let me log on, it comes up with error code 058.
But when i try to log onto my mates account from the same computer it logs in, but mine won't.
Can anyone help me with this problem, its really annoying.
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| 06/14/08 15:52 |
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Hijaru Ta
Posts: 4
Joined: 07/31/2007
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| RE: Can't log onto my account!?!??! |
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That is really weird, if i were you i should email A-net about this. Never seen this problem =[
GW.IGN: Hijaru Ta CoH.IGN: Hijaru
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| 06/14/08 15:58 |
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everdream
GameAmp Staff
Posts: 115
Joined: 01/02/2006
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| RE: Can't log onto my account!?!??! |
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| QUOTE | | Can anyone help me with this problem, its really annoying. |
You've been Banned, hahah... no just kidding, that first responder to this had a good answer, contact A-net, see what the heck code 058 is.
All lies and jest, still a man hears what he wants to hear and disregards the rest.
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| 06/14/08 16:05 |
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everdream
GameAmp Staff
Posts: 115
Joined: 01/02/2006
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| RE: Can't log onto my account!?!??! |
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| QUOTE | We're sorry that you are experiencing network difficulties. The error you are reporting, Code=058, is indicative of a mis-configured network setting or network interference. Please use the following information in order to assist you in troubleshooting this issue:
1. Make sure GW.EXE or GWSETUP.EXE is added to your firewall's exception list. If you have already allowed Guild Wars in the past, please double check the exceptions. Often times firewalls will decide to block Guild Wars after it has patched. If adding an exception does not help, please try completely uninstalling the firewall software.
2. If you are using a router, please open and/or forward both TCP port 6112 and TCP port 80 within their settings. If you are connecting to Guild Wars while on a campus or business network, please consult your network's administrator to verify that these ports are available. If you are using a NETGEAR® router please review the following article:
Why am I unable to connect to Guild Wars while using my NETGEAR® router?
If you are using a wireless router, try connecting your computer directly to the router using an Ethernet cable instead.
3. Try temporarily disabling any Internet Security or Anti-virus/spyware applications. If this resolves the connection issue, then you will need to properly configure these applications in order to enable them while you play Guild Wars. Please contact the author of the software if you do not know how to make these adjustments.
4. If your Internet Service Provider is America Online® and you are unable to use Internet applications outside of the AOL® client (such as Internet Explorer), please contact their Customer Support regarding this issue at http://www.aol.com/support/help.adp.
If the above information did not resolve this issue, please contact our Technical Support team by using the 'Ask a Question' tab. Please provide them with the following information so that they may better assist you with this issue:
Are you connecting through a router or hub? If so, what is the name and model number?
Are you on a home, campus, or business network?
Are you using a firewall application? If so which one?
Do you use any Internet Security Applications (ISA) such as CYBERsitter, Net-Nanny, ZoneAlarm®, McAfee®, or Norton™?
Who is your Internet service provider?
What type of connection do you have (cable, DSL, dial-up)?
Where are you located?
Please provide as much relevant information as possible; this will help them swiftly resolve your issue. |
All lies and jest, still a man hears what he wants to hear and disregards the rest.
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| 06/14/08 16:08 |
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lifes a beach
Posts: 5
Joined: 11/01/2006
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| RE: Can\'t log onto my account!?!??! |
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i had that problem also awhile ago
i just reinstalled gw and it worked fine after that
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| 06/14/08 16:10 |
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The Guardian of Amp
Posts: 31
Joined: 01/15/2007
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| RE: Can't log onto my account!?!??! |
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Was in the process of typing it....but Ed beat me to it. So...ummmmm ya he summed it up.
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| 06/14/08 16:11 |
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Hijaru Ta
Posts: 4
Joined: 07/31/2007
Credibility: 0 pts
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| RE: Can't log onto my account!?!??! |
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i knew what 058 was already, but it's just freakin' weird o.O
that he can't login, and his friend can on the same computer.
GW.IGN: Hijaru Ta CoH.IGN: Hijaru
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| 06/14/08 16:15 |
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